SHIPPING POLICY

FREE SHIPPING | ALL ORDERS $150+

We offer FREE shipping on all orders of $150 AUD or more for our domestic customers. For orders under $150 AUD we offer both Standard ($9.99 AUD) and Express ($14.99 AUD) Shipping. All International orders will be calculated at checkout. 

SHIPPING CUT OFF TIMES

We ship items out as soon as possible, but this will not always be the same day as your order. In general, please add 2-3 business days to allow for processing time.*Please note: there may be a delay during busy or sale periods.*

ORDER TRACKING

Once your order is packed and leaves our warehouse you will receive a conformation email with a tracking number to track your parcel.

At the time of delivery if you are not home your parcel will be left in a secure and safe space for your convenience. If the delivery service feels it is not safe to leave your parcel, it will be taken to your local post office for collection. 

PLEASE NOTE

• 'Business days' include Monday to Friday, 09:00AM-05:00PM
• Orders that are system flagged (SF) may be asked to verify additional information and we are not responsible for the delay in processing your order.
• Please make sure your address is correct before placing orders as we will not be held responsible for incorrect address.
• We are not responsible for lost, stolen or held packages.